ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2019-01-11

Shoei RF 1200 purchase

"Staff was helpful and friendly. No complaints, and the helmet fits great."


Verified
3/5

2019-01-05

Dangerous location

"I was so worried about my bike I could barely shop. They need a security guard outside guarding peoples bikes and vehicles from theft and break in. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-12-28

Dont change a thing

"staff was friendly, helpful,but not hovering over me as I walk around store, but there 2 answer my ?...love the fact staff rides 2.The 1 item I wanted was sold out, but sales girl went in store room and came back with what I was looking 4..Thank U WELL DONE !!!
Oh yea service was fast 2
Hey Sears ..Penny's U might learn a thing from Cycle gear !!!
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-12-27

Great customer service

"Got what I needed and fast installation. Thanks!!"


Verified
5/5

2018-12-19

Painless Returns

"I bought a bike cover, which turned out to be defective. I called and spoke to Richard who said bring it in and they will exchange it. I did, Richard looked at it, and I got another cover. Easy and professional. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2018-11-19

Nice customer services, nice stuffs

"I found everything I need, associates where very helpful and nice, good prices also "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
1/5

2018-11-20

"Long story short this company not only discriminates but often times makes employees skip lunches 0/10 would not recommend !"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Product selection rating.

Verified
5/5

2018-11-10

Knowledgeable staff

"Competent help, sharing my experience which provided great suggestions. They don’t push their opinions; they just give good advice "


Verified
5/5

2018-10-05

Baterry

"Thanks thanks thanks thanks"


Verified
5/5

2018-09-28

Awesome customer service

"Staff was awesome helped with what I needed "


Verified
5/5

2018-09-28

Dan the man.

"Sales associate Dan at the SF store was friendly,knowledgeable, and most importantly, honest. I let him know upfront I was only looking around and most likely not buying anything. Thinking he would leave me alone he replied “ we’re just talking, check this out” and he continued to talk “shop” while showing me different products. His friendly non pressured approach was a welcomed change from your typical sales associate only looking for the commission and recommending based on price not the best product available. Knowing there is an honest rider/sales associate available will have me coming back for my motorcycle needs. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2018-09-18

Cool

"Welcoming and professional. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?

Verified
5/5

2018-09-14

Great Service

"Richard is so helpful and knowledgeable "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
4/5

2018-09-13

Great Custer Service

"Sales Reps were very attentive and knowledgeable. "


Verified
4/5

2018-08-27

Excellent Value and Service!!!

"The guy who sold me a brand new helmet was excellent and very helpful. He seems very concerned about my accident and he told me all about helmets and it's use plus on when to replace which I did."